This document is intended to provide general information about Shopify’s data collection, usage, and privacy practices. It does not constitute legal advice, and Shopify reserves the right to update or amend its privacy practices as necessary. The information presented here is for informational purposes only and is not legally binding.

Data Usage and Collection

Shopify collects and uses personal information from various groups, including merchants, customers, partners, app users, and website visitors. The data collection process is subject to applicable laws and regulations, including those related to privacy and data protection. Shopify aims to collect only the information necessary to provide its services and takes reasonable steps to protect this data.

Third-Party Requests

In the event of third-party requests for personal information, Shopify will comply with applicable legal obligations and may share data if legally required. However, Shopify will not share personal information without proper legal basis or consent, unless otherwise mandated by law.

Legal Obligations

Shopify processes personal information in compliance with laws in the European Economic Area (EEA), the United Kingdom (UK), and other relevant jurisdictions. Processing of data is based on legal grounds, including fulfilling contractual obligations, legitimate interests, and consent, where applicable.

Rights Over Personal Information

Individuals may have the right to access, correct, or delete their personal information, depending on their location and applicable laws. Shopify supports merchants, customers, and other users in exercising their rights by providing tools and resources to manage personal data.

Cross-Border Data Transfers

Shopify, a Canadian-based company, may transfer data internationally to other jurisdictions, including the United States. Data transfers are conducted in accordance with relevant laws, including the EEA, UK, and Swiss privacy regulations.

Retention and Security

Shopify retains personal data for as long as necessary to fulfill its purposes and complies with legal obligations regarding data retention. While Shopify implements various security measures to protect data, it does not guarantee absolute security and advises users to take appropriate security precautions.

Cookies and Tracking Technologies

Shopify uses cookies and similar tracking technologies in its services. Users can manage cookie preferences according to the Cookie Policy available on Shopify’s website.

Contact Information

For questions, complaints, or data subject requests, individuals can contact Shopify Support or submit requests through designated channels. Legal requests related to personal information should be submitted in accordance with Shopify’s guidelines for legal requests.